STEWARDSHIP PARTNERS

The brands behind our free recycling programs.

Close the Loop works with leading printer, beauty, and personal care brands to make responsible product recovery easier, more accessible, and free for eligible products across Australia, New Zealand, and beyond.

Toner
Cosmetics
Printers
Inkjet

For over 25 years, Close the Loop has helped manufacturers, retailers and brand owners take responsibility for products at end of life, building recovery systems that are practical, compliant and designed to keep materials in use.

Product stewardship means brands take responsibility for what happens after their products are used. In these programs, participating brands help fund the collection, transport, recycling, recovery and reporting systems needed to keep used cartridges and packaging out of landfill.

These programs span printer consumables, beauty packaging and other complex product categories where responsible recovery requires specialist collection, sorting and processing capability.

How free recycling is funded

Close the Loop’s recycling programs are made possible by supporting brands that voluntarily fund product stewardship for their customers.

That means eligible products can be recycled at no cost because participating brands have already invested in the collection, recovery and reporting systems behind the program.

These partners cover the real costs of:

1National collection and logistics
2Sorting, data capture, recycling and material recovery
3Program operations, reporting and compliance
Sustainability Victoria visit to facility
Photo credit: Sustainability Victoria
Cartridge sorting belt at Close the Loop facility
TonerPlas operator holding recycled pellets
THE RESULT

Because of their commitment, eligble products can be recycled at no cost.

BEYOND COMPLIANCE

This support goes beyond compliance. It helps fund real circular outcomes, including innovations such as TonerPlas®, which turns recovered toner powder into new infrastructure solutions.

Learn about TonerPlas →
Factory tour guide showing cartridge recycling process
Photo credit: Sustainability Victoria
Close the Loop factory floor
Workplace & business network
60,000+
Businesses supported
across Australia & New Zealand
26,500+
Collections completed
in 2025 alone — picked up, processed, verified
20,000+
Orders fulfilled per year
free starter kits & replacement bags
Public drop-off network
2,000+
C4PA public drop-off locations
across Australia, at retailers and community centres
45%
Nearly half of all cartridge returns
come through our public drop-off network
Total recovery scale
4.3M+
Print consumables recovered
annually in Australia & New Zealand
17M+
Global annual recoveries
across all programs worldwide
HOW IT WORKS

Register, order your kit, and start collecting in days.

Create your account, order your starter kit, and manage collections through the Close the Loop portal. Setup is free for eligible supported OEM products, with returns managed through our national couriers eLoop and Australia Post network.

STEP 01

Register Online

Create your free account in minutes.

Click here to register →
STEP 02

Get Approved

Accounts are typically approved within 48 hours.

STEP 03

Order Your Starter Kit

Receive your collection box, bags, and consumables.

STEP 04

Collect & Return

Fill your bag and book a free return.

GET STARTED

Order a free Starter Kit for your workplace.

Everything you need to start recycling printer consumables, delivered to your door. Free returns available across Australia.

1 x Reuseable collection box & lid
Sturdy box for your workplace print room (71cm H x 43cm W x 34cm D).
4 x pre-labelled return bags & 4 x zip ties
Ready for Australia Post pickup
Simple instructions for use
Share with your team in minutes

WHEN YOU REGISTERSelect the primary brand used within your organisation. Once your account is approved, you can order your free starter kit through the Close the Loop portal.

Full suite of partner collection boxes Close the Loop Collect Cartridges box Canon Zero Waste To Landfill box HP High Performance Low Impact box Ricoh Printer Consumables Recycling Program box Toshiba Zero Waste To Landfill box Lexmark LCCP Recycle Cartridges Here box Konica Minolta Toner + Inkjet Cartridge Recycle Box
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Cartridges 4 Planet Ark
IN PARTNERSHIP WITH PLANET ARK

Cartridges 4 Planet Ark

Close the Loop operates the recycling and recovery system. Planet Ark helps bring the program to the public.

Since 2003, Close the Loop and Planet Ark have worked together through Cartridges 4 Planet Ark, one of Australia’s longest-running voluntary product stewardship programs.

Close the Loop manages the collection, logistics, processing, recovery, and reporting. Planet Ark supports public education and awareness, helping Australians understand how and where to recycle their used cartridges.

The Cartridges 4 Planet Ark public program is currently supported by HP, Canon, Epson and Brother. Their contribution helps fund Planet Ark’s education and awareness work, while supporting convenient cartridge recovery through public drop-off and office collection pathways. Together, the program gives home users, small offices and community groups access to convenient cartridge drop-off locations across Australia. Eligible cartridges from supported print partners can be returned at participating public drop-off points at no cost.

Some collection boxes may be stored behind the counter due to space constraints. If you cannot see the box, please ask store staff.

FOR HOME USERS & SMALL-VOLUME RETURNS

Find a public drop-off point

Return eligible cartridges through the Cartridges 4 Planet Ark public drop-off network at participating retailers and community locations across Australia.

Find a cartridge drop-off point ↓
PUBLIC PROGRAM SUPPPORTERS
2,000+
PUBLIC DROP-OFF LOCATIONS
Across Australia, at retailers and community centres.
Customer dropping off a cartridge at a retail recycling station
WHO THIS IS FOR
Home users
Small offices and community groups
Anyone with occasional cartridge returns
FOR BUSINESSES & COMMUNITY LOCATIONS

Host a collection box

Want to help your community recycle more cartridges? Register your site to host a Cartridges 4 Planet Ark public collection box.

When registering, select “Cartridges 4 Planet Ark: Public Drop Off”.

Become a public drop-off location →
FIND COLLECTION BOXES AT PARTICIPATING RETAILERS
Officeworks Australia Post Harvey Norman The Good Guys JB Hi-Fi Office National
Find a cartridge drop-off point near you
Search by suburb or postcode to find your nearest Cartridges 4 Planet Ark collection point.
23 YEARS

A Program Built to Last

For 23 years, Cartridges 4 Planet Ark has helped Australians recycle printer cartridges through one of the country's longest-running voluntary product stewardship programs.

MODERN VIDEO - CAN YOU IMAGINE A WORLD WITHOUT WASTE?

ARCHIVE VIDEO - STILL COLLECTING TODAY. STILL CREATING TOMORROW

A look back at C4PA in 2008.

Same mission. Same phone number. 23 years on.

C4PA PROGRAM RESOURCES
Download C4PA Program Toolkit C4PA Resources
FROM COLLECTION TO CREATION
Cartridges 4 Planet Ark case study
Cartridges 4 Planet Ark
View case study
Close the Loop case study
Close the Loop
View case study
TonerPlas® case study
TonerPlas®
View case study
Lousy Ink case study
Lousy Ink
View case study
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COSMETICS PARTNERS

Beauty packaging, recovered.

Close the Loop works with beauty and personal care brands to recover hard-to-recycle packaging from stores, counters, and customer return programs.

These partners help fund the collection, sorting, recycling, and responsible recovery systems behind their programs, making it easier for customers to return empty packaging with confidence.

Estée Lauder Group logo
LONG-STANDING RECOVERY PARTNER

Estée Lauder Group

A long-standing Close the Loop partner and one of the first beauty groups to support cosmetics packaging recovery with us more than 10 years ago.

M·A·C Back-To-MAC logo
CUSTOMER RETURN PROGRAM

M·A·C Back-To-MAC

Return eligible empty M·A·C containers through the Back-To-MAC program at participating counters and stores.

Learn about Back-To-MAC →
L'Occitane logo
CUSTOMER RETURN PROGRAM

L'Occitane

Drop off eligible empty beauty and skincare packaging at participating L’Occitane boutiques across Australia for responsible recovery.

Find a L'Occitane store →
Cosmetics items on processing conveyor belt Empty cosmetic bottles and packaging Cosmetics brushes and makeup products Collected cosmetics products for recycling Worker sorting cosmetics packaging
Zero Waste to Landfill

Processed through audited Zero Waste to Landfill systems.

Materials collected through participating cosmetics programs are managed through Close the Loop facilities operating to our independently audited Zero Waste to Landfill standard. Where materials cannot be directly recycled, they are responsibly recovered through approved pathways.

FOR BEAUTY & PERSONAL CARE BRANDS

Interested in creating a recovery program for your brand?

Close the Loop works with beauty and personal care brands to design practical take-back, sorting, recycling, and reporting programs for hard-to-recycle packaging.

Talk to us about a cosmetics program
GET IN TOUCH

Not sure if your brand is supported?

If you're unsure whether your cartridges or packaging are covered, check the brand, or get in touch and we'll point you in the right direction.

Contact Close the Loop