Community Impact

Empowering real change through local engagement.

Close the Loop partners with schools, councils, retailers, and everyday Australians to turn sustainability into everyday action. From soft plastics to batteries, we deliver practical circular solutions that help communities keep valuable materials in circulation and out of landfill.

Our Approach to Community Engagement

We work hand in hand with local communities through programs designed to be accessible, practical, and locally relevant. Our model includes:

  • Accessible recycling infrastructure (e.g., supermarket and retailer drop-off points)
  • Council-led collection programs and trials
  • Educational outreach and hands on events

Collected materials are sent to the appropriate Close the Loop Group facility or downstream partner for responsible processing - in line with our commitment to maximising resource recovery and minimising waste to landfill.

Key Initiatives & Programs

Soft-Plastics Recycling Trials

In collaboration with Woolworths, Coles, and ALDI, an in-store soft-plastics collection trial was launched across 12 metro Melbourne supermarkets. Collected soft plastics are processed locally into high-value outputs such as TonerPlas® (used in road infrastructure) and rFlex® recycled plastics, helping keep household soft plastics circulating in the Australian economy.

Battery Recycling Box

Our UL94-certified Battery Recycling Box provides workplaces, schools, and retailers with a safe and compliant way to collect used household batteries.


Each box includes delivery, pick-up, and onshore recycling through Envirostream, Australia’s leading battery recycler, which recovers more than 95% of materials from collected batteries.

This service helps organisations manage battery waste safely and responsibly while keeping hazardous materials out of landfill.

E-Waste Pop-Up Events

During National Recycling Week 2024, we partnered with Officeworks and Brother to host community e-waste pop-up events across metro hubs.

‍Households were invited to drop off batteries, tech, and printer cartridges while learning about responsible disposal and circular design.

Free Cartridge Recycling at Schools

Close the Loop supports Australian schools through the Cartridges 4 Planet Ark program - a free national printer cartridge recycling initiative established in 2003.

This program:

  • Is free for participating schools
  • Provides education opportunities to engage students in sustainability
  • Helps schools divert waste
  • Issues resource recovery certificates

To date, the program has diverted over 50 million cartridges from landfill.

Cosmetic Packaging Recycling

Through collaborations with global beauty brands - including MAC, Innisfree, and L’Occitane - Close the Loop provides in-store cosmetic-packaging drop-off at participating retailers.

We recycle a wide range of cosmetic packaging, including lipstick tubes, compacts, foundation bottles, aerosols, and perfume containers, giving hard-to-recycle materials a new circular pathway.

Want to give your old electronics a second life?

EXPLORE OUR IT ASSET REFURBISHMENT SERVICES

Collaboration with Local
Councils & NGOs

We work with municipal councils to support local soft-plastics recovery initiatives, drop-off points, and community collection efforts.

In several council partnerships, collected soft plastics are transformed into TonerPlas® and used in local road-infrastructure projects - a clear example of circular design in action.We also support school and community outreach through workshops, presentations, and participation in local sustainability events.

Impact Snapshots & Stories

12 Melbourne supermarkets

participated in the soft-plastics recovery trial

Over 95% of battery materials

are recovered through our Battery Recycling Box system

Close the Loop partners with major beauty brands

to recycle cosmetic packaging across Australia

More than 1500 km

of roads have incorporated TonerPlas® in Australia

Thousands of schools nationwide

participate in free cartridge recycling through the Cartridges 4 Planet Ark program

National Recycling Week pop-up events

helped collect electronics, batteries, and cartridges from households across metro areas

Our People in the Community

Our people in action.

We empower our people to create real environmental and social impact, strengthening the communities we work with every day.

Join Us in Making an Impact